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Customer Service

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Open from 9:00 a.m. through the end of performances 365 days a year. Providing every service for customers such as ticketing, program information and shuttle bus schedule. Also providing first-aid medicine and services for the disabled.

  • Location : Haeoreum Grand Theater Ground Floor
  • Opening Hours : 9:00 a.m. ~ until the end of a performance (open throughout the year)
  • Customer Support : Venue rental, ticket reservation, performance info, shuttle bus info, service for the disabled
  • Telephone : 02-2280-4114(Customer Services)

Child Care

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We operates a child care center to help our audience enjoy performances.
Children can enjoy themselves playing safely with teachers.

In order to keep children calm, we do not allow parents to enter the center. We appreciate your understanding in this matter.

  • Location : Haeoreum Grand Theater Ground Floor
  • Opening Hours : Open half an hour before the performance starts until it ends
  • Customer Support : Available to children aged from 36 months to 6 years accompanied by the day’s ticket holders
  • Capacity : 20 to 30 children
  • Staff : 2 teachers
  • Charge : Free
  • Telephone : 02-2280-4213 (Child Care Center)