Open from 9am to 18pm through 365 days a year. Providing every service for customers such as ticketing, program information and shuttle bus schedule. Also providing first-aid medicine and services for the disabled.

• LocationNational Theater of Korea - Haeoreum Grand Theater floor L
• Opening Hours9:00 a.m. ~ 18:00 p.m
• Customer SupportTicket reservation, performance info, shuttle bus info, service for the disabled
• Telephone02-2280-4114(Customer Services)

We operate a child care center to help our audience enjoy performances.Children can enjoy themselves playing safely with teachers. In order to keep children calm, we do not allow parents to enter the center. We appreciate your understanding in this matter.

• LocationNational Theater of Korea - Haeoreum Grand Theater floor L
• Opening HoursOpen half an hour before the performance starts until it ends
• Customer SupportAvailable to children aged from 36 months to 6 years accompanied by the day’s ticket holders
• Capacity15 children
• Staff1 teachers
• ChargeFree
• Telephone02-2280-4114 (Child Care Center)

Only items (flowers, food, luggage, etc.) that are not allowed into the concert venues can be stored.

Items left in the cloakroom will be turned over to the Lost and Found in Service Plaza

• Rental feeFree / ID is required
• Opening Hours1 hours prior to the start of a performance until 10 minutes after the performance end
• Locationrental desk in the lobby on the 1st level of the Each theater
  (Separately operated product storage for each theater)

For the performances in Haeoreum Grand Theater opera glasses are available for rental during performances.
(The quantity is limited and may be closed early.).

• Rental feeKRW 3,000 / ID is required
• Opening hours1 hours prior to the start of a performance until 10 minutes after the performance end
• Locationrental desk in the lobby on the 1st level of the Haeoreum Grand Theater

• Locationin the lobby on the 1st level of the Haeoreum Grand Theater
• Opening Hours1 hours prior to the start of a performance until 10 minutes after the performance end